Shipping & Returns
Dispatch
All prints are made to order, please allow 3-5 days for your order to be made and posted. If you require your order on an urgent basis, please get in touch with us.
Shipping
Domestic Orders
For all orders, within India, we aim to dispatch your items within 3-5 business days – however it is often sooner. Once dispatched, we will email you to let you know the goods have been sent.
International Orders
For international orders, please allow 7 -10 business days for us to ship your items. Customers are responsible for all import duties and custom fees within their own country although the situation to pay a fees rarely arises. We unfortunately are not able to identify how long any order will take to arrive once it reaches customs in your specific country.
ADDRESS
When ordering, please ensure that the address on your confirmation email is correct. We cannot accept any responsibility for delivery if the incorrect address is provided. If you notice a mistake on your order, please get in touch with the studio immediately, quoting your order number, the incorrect address and where you would like the order shipping. Providing that it has not yet already been dispatched, we will be able to make the necessary changes.
SHIPPING DAMAGE
We take care to pack all products so that they won’t be damaged during transit. In the unfortunate event that a parcel arrives damaged, we will replace your purchase. In order to assess the damage, we will require a notification from you within 5 days of receiving the goods, as well as a clear image of the damaged area. Again, we assess all damage on a case-by-case basis, so the sooner you get in touch with us the easier it will be for us to help you.
RETURNS
We work hard to create high quality products, and therefore do not accept returns. If the customer is unhappy with the product(s) for any reason, please get in touch with us and after analysing the issue, we may be able to issue store credit or offer an exchange. Refunds are strictly not possible, please take care to purchase wisely.
For all enquiries, please contact us at [email protected]